Privacy Policy

1) About Us & Scope

This Privacy Policy explains how BESTQR.CODES (operated by Ronin SpA, “we”, “us”, “our”) collects, uses, and shares information when you use our website and services at bestqr.codes (the “Service”). It applies to visitors, account holders, and end users who interact with QR codes generated through the Service.

By using the Service, you agree to the practices described here. For terms governing your use of the Service, please see our Terms of Service at bestqr.codes/terms.

11) Children

The Service is not directed to children under 13 (or the age required by local law). We do not knowingly collect personal information from children. If you believe a child has provided us personal data, contact us to request deletion.

12) Changes to this Policy

We may update this Privacy Policy from time to time. Material changes will be notified via the Service or email. Continued use after the updated effective date means you accept the changes.

9) Cookies & Tracking

We use cookies and similar technologies to operate the Service, remember preferences, and measure performance. You can control cookies through your browser settings. Some features may not function properly without certain cookies.

10) Security

We employ reasonable administrative, technical, and organizational measures designed to protect information. However, no method of transmission or storage is completely secure.

8) Your Rights

Depending on your location, you may have rights such as access, correction, deletion, portability, objection, and restriction. You can exercise certain rights via your account settings or by contacting us at support@bestqr.codes. We may verify your identity before responding and may be unable to fulfill requests that would impair others’ rights or our legal obligations.

6) International Transfers

We may process and store information in countries other than where you reside. Where required, we implement appropriate safeguards for cross‑border transfers, such as standard contractual clauses.

7) Data Retention

We retain information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and purpose.

5) Sharing & Disclosure

• Service Providers: We share limited data with vendors who help us operate the Service (e.g., authentication, payments, email delivery, analytics). They process data on our behalf under appropriate agreements.
• Payments (Paddle): We use Paddle as our payment provider and Merchant of Record. When you subscribe, certain billing data is shared with Paddle to process payments, calculate taxes, and issue invoices/receipts. See Paddle’s privacy policy at paddle.com/legal/privacy.
• Legal & Safety: We may disclose information if required by law, regulation, legal process, or to protect the rights, property, or safety of users, Ronin SpA, or the public.
• Business Transfers: In connection with a merger, acquisition, financing, or sale of assets, data may be transferred to the relevant successor, subject to this Policy.
• With Your Direction: We share data as you instruct (e.g., via integrations you enable).

3) How We Use Information

• Provide, maintain, and improve the Service, including QR generation and redirects.
• Authenticate users, secure accounts, and prevent fraud, abuse, or misuse.
• Process subscriptions, payments, and account changes.
• Analyze usage to understand performance and improve features (aggregated/hashed where possible).
• Communicate with you about updates, security alerts, and support.
• Comply with legal obligations and enforce our Terms.

4) Legal Bases (where applicable)

Where a legal basis is required (e.g., GDPR), we rely on: (i) performance of a contract; (ii) legitimate interests (e.g., securing and improving the Service); (iii) compliance with legal obligations; and (iv) your consent for specific purposes (e.g., certain cookies or marketing where applicable).

2) Information We Collect

• Account Information: email address, name (if provided), authentication identifiers, and profile details you choose to share.
• Subscription & Billing: plan selection, payment status, billing address (if provided), and limited payment details handled via our payment processor (we do not store full card numbers).
• Usage & Device Data: log data such as timestamps, IP address (hashed for analytics), user agent, referrer, and pages or endpoints accessed.
• QR Content & Metadata: target URLs, QR names/labels, design settings (e.g., colors, logos), and related project metadata.
• Communications: support requests, feedback, and messages you send to us.
• Cookies & Similar Technologies: see “Cookies & Tracking” below.

13) Contact

If you have questions or requests about privacy, contact: Ronin SpA · Email: support@bestqr.codes